Vapir will accept returns and will refund your money for products purchased directly from vapir.com within 30 days from the original date of purchase. The item must be unopened or unused and in original condition prior to initiate any refund.
Customer will need to contact Vapir’s customer service to receive Return Authorization Number; This number should be written on the outside of packaging box when the item is shipped. Customer is responsible for return shipping costs.
Once the item is received at Vapir’s main office, we will process your refund within 5 business days, a 15% restocking fee will be applied unless arrangements are made for an exchange.
If it is past 30 days from the original date of purchase, Vapir adheres to a strict no return policy on any open item and only will exchange items under warranty claim.
All products sent back to Vapir without prior approval will be returned to the sender.